Jun 1, 2023 | Case Study, Lone Workers

Case Study – Child and Adolescent Therapy Service

Mental Health Nurse and Therapist Will Mertens, from Child and Adolescent Therapy Service in Norwich, UK, works with vulnerable children and adolescents on a daily basis. He sees clients in their homes and schools, which means he is often in situations where he could be at risk of violence or aggression. He chose Little Green Button to help keep himself and his clients safe.

Background

Child and Adolescent Therapy Service is a private practice that provides mental health assessment and therapy to children and adolescents. The service is run by Will Mertens, a highly qualified therapist with 12 years of experience in the National Health Service (NHS) with Child and Adolescent Mental Health Services (CAMHS).                                                                                                                        The service offers evidence based treatment for children 8 -16 years old, with issues such as anxiety, depression, OCD, specific phobias and PTSD. His belief is that every child possesses potential and requires learning skills to flourish, and he aids families in accomplishing this.

https://www.childadolescenttherapyservices.com/      

The Challenge

Will was concerned about the safety of himself and his service users. He works in multiple locations, including in-home visits, video calls, and school-based sessions. This, alongside the fact that he works with vulnerable clients, means that he could find himself in difficult situations, and he wanted to have a way to call for help if he felt unsafe. Will decided to use Little Green Button’s panic alarm software. The software is available on a laptop and a mobile app. The mobile alert system tracks Will’s location and sends an alert to his colleague if he is in a challenging situation. His colleague will then call him and, if there is no response, they will inform the police.

The Success

Will has found that Little Green Button’s panic alarm software has provided him with a greater sense of security. He feels that it offers him a way to call for help quickly and easily, if he ever feels unsafe. He also feels that the software is a valuable tool for protecting his service users. Will is very pleased with Little Green Button’s panic alarm software. He believes that it is an essential tool for anyone who works in the community. He would highly recommend the software to other therapists and professionals who work in similar settings.

“I am very happy with Little Green Button’s panic alarm software. It has given me peace of mind knowing that I have a way to call for help if I ever feel unsafe. I would highly recommend the software to other therapists and professionals who work in the community or off site locations.” 

Will Mertens, Child and Adolescent Therapy Service

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To see how other companies use Little Green Button to keep their staff safe, see some of the following case studies.